Glow Center

Information we collect

• Contact details: Name, phone number, email, and delivery address when you inquire or place an order.
• Order details: Products requested, quantities, preferences (e.g., colors), and delivery notes.
• Payment intent: Preferred payment method; we do not store full card or wallet credentials in our systems.
• Site interactions: Basic logs (e.g., pages viewed) to improve experience and security.

How we use your data

• To confirm availability, preferences, colors, and delivery arrangements for your orders.
• To coordinate payment links based on your chosen method and remind you of payment timelines.
• To communicate updates, resolve concerns, and provide after-sales support.
• To maintain security, prevent misuse, and comply with legal or regulatory requirements.

Sharing and disclosure

We share data only as needed to deliver your order and keep the service running safely:

• Delivery partners: To fulfill drop-offs or courier pickups using your provided address and contact number.
• Payment processors: To issue secure payment links; sensitive payment details are handled by the processor, not stored by us.
• Legal compliance: If required by law, regulation, or to protect our rights and customers’ safety.

Data retention

We keep order and communication records for as long as needed to serve you, support after-sales needs, and comply with applicable laws. When no longer required, data is securely removed or anonymized where feasible.

Your choices

• You may request a summary, correction, or deletion of your personal data, subject to legal limits.
• You can update contact details so we can reach you reliably for confirmations and deliveries.
• You may decline non-essential communications; essential order and safety notices will still apply.

Security

We apply reasonable safeguards to protect your information. No method is perfect, but we actively work to prevent unauthorized access, and we partner with reputable processors for payments and logistics.

Children’s data

Our services are intended for adults. We do not knowingly collect data from children. If a guardian believes a child has provided data, please contact us to address it promptly.

Updates to this policy

We may adjust this Privacy Policy to reflect operational or legal changes. The “Last updated” note will show the latest revision date.

Last updated: January 2025